Innovation is to adapt to the evolving needs of your stakeholders. We provide industry catalysts with long-term strategies to fuel innovation and help in the development of true transformational product and service solutions.
Our innovative approaches are trusted and recognized by leading institutions on a global scale.
Strategic Planning: preparing for and implementing the vital strategies and tactics essential to achieving organizational goals.
Product Augmentation: helping drive critical innovations for today and tomorrow’s marketplace success.
Innovations Management: enabling organization to respond to opportunities, and harness their creativity for new ideas, processes or products.
Our Islamic Finance practice delivers strategic solutions to the rapidly growing Islamic Financial Industry across the region. We provide end-to-end solutions to manage critical Islamic Finance projects with tailored delivery approach to drive sustainable business growth.
Our team with deep Islamic Finance expertise, vast industry footprint and experience of delivering multi-faceted industry assignments enables us to deliver innovative Shari’a compliant solutions while empowering clients to achieve market leadership.
Strategic Alignment: developing long term strategies, technology solutions and operating plans to align key industry and stakeholder objectives.
Product Solutions: structuring and design of innovative Shari’a compliant product concepts while enabling collaborative environment across business teams.
Shari’a Governance: empowering Islamic financial institutions achieve operational compliance in line with AAOIFI standards and industry best practices.
Organizations that design, organize, oversee and deliver integrated customer experiences outperform those who manage the journey piece by piece. Their customers feel more treasured and involved while the organization itself benefits from enhanced efficiencies. As the overall customer satisfaction increases, so does the customer loyalty and, ultimately, the organization’s core business performance.
With our integrated Omni-Channel solutions, organizations benefit from proficiencies that translate into superior customer experiences and enhanced business results.
Engagement Strategies: augmenting the organization’s existing customer journeys to attain market leadership.
Capability Management: enabling the organizations to undertake and execute critical customer journey and engagement operating models.
Performance Management: empowering the dynamic customer experience teams for successful rollouts and continuous adaptability.
The impact and concept of digitization is not new, the digital economy is entering a new age that presents extraordinary tests for all organizations. Digital tools are taking over the business environments and industries, inciting a significant change in the way we work, communicate and sell.
Our solutions give an innovative rise to new opportunities and challenges, and triggers the digital transformation of enterprises while disrupting the way we do business altogether.
Experience Strategies: digitally enhancing the customer experience to create more meaningful engagement cross-platforms.
Process Digitization: transforming existing procedures and processes to be integrated with industry leading digitization initiatives and practices.
Business Model Optimization: incorporating technology backed methodologies to enhance and optimize the current go-to-market activities.
Customer data is not just limited to purchasing trends or satisfaction indexes; simultaneously your staff data does not only consist of KPIs or business targets. Insights into happiness is an important part of the information that is gathered to understand both the customer and the people serving them.
We provide organizations with insightful correlations for an optimal understanding into the business and operations from a unified standpoint, enabling management to make the key business decisions that impact both externally and internally.
Happiness Profiling: creating happiness indexes through dynamic data river analysis, custom satisfaction models and behavioral quotients.
Research and Benchmarking:: delivering customized qualitative and quantitative insights to establish industry and enterprise benchmarks.
Target Mapping: enabling organizations to pinpoint happiness across their business or their existing and potential customer base.
Attaining operational excellence requires the successful implementation of a solid business operation plan that effectively and effortlessly assimilates the following major four building blocks: Agile strategy development and deployment, Continuous performance management and enhancement, benchmarked process and policy excellence, and efficient work teams.
Our business process re-engineering specialists drive companies to refocus on their customer needs, enhance existing processes and enable stakeholder collaboration.
Diagnostic Solutions: identifying prevention catalysts and their root causes through calculated hypotheses and practices to create fact based results.
Process Reengineering: fine tuning and reworking existing processes to enable peak time proof business performance.
Operational Governance: empowering organizations with compliance enforcing tools and methodologies based on industry best practices.